Inquiries are handled as promptly as possible within business hours (10:00–18:00, except for weekends and public holidays).
Certain inquiries may require a longer time until a response can be made. In certain circumstances, inquiries may be answered by telephone or postal mail.
Art Tokyo Association may be unable to respond to certain inquiries, such as introductions to products or services.
Art Tokyo Association will respond to inquiries directly to the individual who made the inquiry. Please refrain from publishing or reproducing this response, either in part or whole.
Due to the need to protect personal information, past inquiries may be deleted after a certain period of time has elapsed.
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With replies sent by email to mobile phones, there may be cases when questions cannot be answered in detail due to restrictions on length.